Category Archives: Uncategorized

3 Basic Facilitation Skillsets for CCP Volunteers

Setting up a Meeting:

  • Do as much as you can to be clear with the client about the objectives of the meeting—both the objectives you have and what they see as objectives.
  • See the space, if possible, or get a good description of it.
  • Take time with the client to go over success factors and possible roadblocks to a successful meeting.

Continue reading 3 Basic Facilitation Skillsets for CCP Volunteers

Collaborative Consulting and the Helping Model

Adapted from The Skilled Helper, 8th Edition, by Gerard Egan

Clients usually call organization development consultants for help in two areas:

  1. Problem situations.  Things aren’t going as they’d like them to. Maybe morale is low or turnover is high. Maybe there’s a lot of conflict or mistrust or they’re having trouble implementing change.  Often, clients have tried various solutions already and have gotten overwhelmed or frustrated.
  2. Continue reading Collaborative Consulting and the Helping Model