Our relationship-based consulting model follows a logical progression of consultant activities and behaviors. Variations occur in the level of collaboration between client and consultant in the activities and the timing of those activities. Continue reading 5 Phases of the Consulting Process
Setting up a Meeting:
- Do as much as you can to be clear with the client about the objectives of the meeting—both the objectives you have and what they see as objectives.
- See the space, if possible, or get a good description of it.
- Take time with the client to go over success factors and possible roadblocks to a successful meeting.
Adapted from The Skilled Helper, 8th Edition, by Gerard Egan
Clients usually call organization development consultants for help in two areas:
- Problem situations. Things aren’t going as they’d like them to. Maybe morale is low or turnover is high. Maybe there’s a lot of conflict or mistrust or they’re having trouble implementing change. Often, clients have tried various solutions already and have gotten overwhelmed or frustrated.